FIXED: Reconnect Trend Worry Free Business Security to a new server

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Trend Worry Free Business Security

Issue / Fault definition

Having renamed or re-installed Trend Worry Free Busines Security, the Agent no longer updates and or connects to the old server.

Impact

The client will not update

Known Fixes / Solutions

Running the below will re-point the client to the new server.

C:\Program Files (x86)\Trend Micro\Security Agent\IPXfer_x64.exe -s $NewServerIP$ -p 8080 -sp 4343 -d $DomainName$ -e \$NewServerName$\ofcscan\Pccnt\Common\OfcNTCer.dat -pwd $UnlockPassword$

\\$NewServerName$\ofcscan\Admin\Utility\IpXfer\ipxfer_x64.exe -s $NewServerName$.$DomainName$ -m 1 -p 8059 -c 24998 -pwd $UnlockPassword$

Substitute $NewServerIP$ for the IP of your new server

Substitute $DomainName$ for your local domain name

Substitute $NewServerName$ for the hostname of the new server

Substitute $UnlockPassword$ for the unlock password for the previous install

The ports 8059 and 24998 can be got from the main console by clicking on the server name at the top right.

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